Recent Feedback & Reviews

Sales Master Classes - The Ultimate Sales Training Experience!
Recent feedback from delegates spanning all types of industry sectors, experience levels and target markets:
Hands down more relevant and clear than any other sales training I have experienced. No "Jazz Hands" or stereotypes. I would honestly recommend this course. AWESOME!
​G. Richardson - DMC Business Machines PLC
So much information! So valid to my job! I feel a lot more confident about how to sell, (both over the phone and face to face.) THANK YOU! 10/10.
​J. Jackson  - Bladez Toyz
The trainer's (Jo's) experience couldn't be faulted. The way she delivered this knowledge, and her passion with it, has ignited a desire to find a phone and practice now! The day has been fantastic! 
G. Ridoloni - Blue Yeti
​Fantastic! The training went above & beyond expectations. I feel more confident and am actually excited putting it into practice. Jo was brilliant and easy to understand with great use of relevant analogies and humour. I can't wait to implement all the strategies. THANK YOU!
J. Oliver – Employer Engagement Team – Loughborough College
Immensely helpful! Within 1 day we now feel fully equipped to handle pitches to customers. Very strategic, focused and UP to DATE learning. 
​G. Srivastava - Springworld Network
FANTASTIC! - Exactly what I needed! Fully comprehensive, both for new learners and "old hands." I now feel confident, fully armed and completely positive about something that was previously a chore and a challenge!
S.Clarke - Middleton Jeffers
RIDICULOUSLY INFORMATIVE compared to other sales training and hits all nails on the head! - Bang on target for all the challenges you face in sales.
N.Vladimirou - Mynewsdesk
FANTASTIC! I can take so many things away that I have learned and help grow both our business and myself. 
The detail was amazing and everything was covered in depth. The techniques will help in both inbound and outbound calls and I am now much better positioned to handle objections. Gatekeepers Watch Out! WOULD DEFINITELY RECOMMEND!
J. Watson – Biffa Waste Services
Our main objectives: To learn new sales tactics to be ahead of the competition - All objectives met  - The methods to overcome default negative thinking were great. Lots of magical information to re-read and absorb.
S. Spark - Dallas Burston Polo Club
I usually always try not to make many sales calls ..but now I am looking forward to the challenge! I feel "Learned and Re-Connected."
S Bailey - Deritend Group
​For the first time in my career, I have finally attended an ENJOYABLE sales course! I would recommend this masterclass 100%
E. Bysouth - 1st Stop Recruitment
Engagng presenter - enthusiastic and knowledgeable. Included all delegates with real life and relevant anecdotes and examples. Top Marks 10/10 :) 
I. Gilmour - Propeller Studios
The best sales training programme I have ever been on!
M. Cox - Khipu Networks
​I'd never been on a sales course and was looking to gain the confidence to "cold call." My objectives were met – Josephine makes it sound easy!  - Lots of information – Excellent speaker.
Z. Kay – Art Bypass. Graphic Design​
​BRILLIANT! The training has assisted my confidence in the way I work. Great trainer, extremely engaging and comical. She kept my interest all day. So glad I came!
N. Webb – Utilize PLC​
A very stimulating course! Lived up to expectations. Excellent.
J. Belk - Dasic International Ltd
Very informative and explained extremely well. I now understand how to deal with gatekeepers, as this was my biggest issue. Very innovative and has helped me to see how to put things into practice. Fantastic!
C. Neale - Neale Accounting
​Very intriguing how slight changes in language can have such a massive difference in results! I found the course extremely informative and productive and I have increased & developed my knowledge by understanding these techniques and learned many new ways to secure appointments!
S. Allinson - Euro Digital Systems
A great insight into a very important part of any business, which is often overlooked - or done poorly. ​Very well delivered. Great teacher and facility.
L. Buck - Essex Cricket
I wanted a refresher in sales and also to learn new methods - Objective complete! - Brilliantly enlightening, Clever and thought provoking - Inspiring and definitely different. Great to NOT have any "Woo-Hoos" or High Fiving." A great day with a different approach to sales training. Awesome.
D. McArdle - Deritend Group
Lovely environment and the trainer ensures that the content is relevant to a very diverse client attendance. She is very engaging and highly credible.
C. Vaughan - Khipu Networks
Objectives definitely met! - Good coverage, great breakdown of the individual steps & handling gatekeepers. Very interesting and packed with very useful information!
J. Mundy – Chromalytic. Laboratory Gas Generator Manufacturers
​A very comprehensive, in-depth course covering customer psychology and strategies for overcoming resistance. Very well explained with plenty of real life examples. Being mostly self-taught this was extremely helpful Thanks!
C. Nicholson - Nationwide Copiers
This has given me a fresh new look at sales and an understanding the psychology of the process, using different techniques. I've come out with a fresh new look at cold calling and an ENTHUSIASM to GET STARTED!
L. Hatton - Premier Recruitment Solutions​
 I was professionally trained in sales 30 years ago. I was a bit stale and needed new insights into sales calling. A great and full-on day! - I will take away a great deal from this course!
T. Smith - Phase 4 Ltd
​Very interesting and refreshing approach to sales. Incredibly useful session on handling the Gatekeeper. Would 100% recommend to others. A very interesting and friendly experience. 10/10!
M.Ashby - Tele Adapt
Highlighted the power of language which isn’t done elsewhere. Very good, well-structured and delivered at a perfect pace. Lovely lunch & location too! 
S. Burrows - Kroll Ontrack
Loved it! Very Useful. 10/10 !
​D. James – Aelite Ltd Web Design
Very in-depth - Learnt lots! Brilliant course - Thank you very much! 
R. Nice - Spinaclean Ltd
Very useful advice. Nice venue, well run, good refreshments, excellent trainer with relevant anecdotes.
M. Neale - Neale Accounting
Very insightful and very helpful in building material for calls. Very informative and felt very engaged throughout the whole experience. Will be recommending to people.
C. Vincent - Lewcon Audio Visual
Outstanding – thank you!
 J. Dawson - MI Data Solutions Ltd
Very Informative, Great Mentor, Great Location - Job Well Done!
K.Burnell - Showcase Hire 
Very useful and much more interesting than other sales courses I have been on, with lots of scenarios I could relate to.
J.Santaro  - Klarity Vision
​AMAZING COURSE. Very well put together and incredibly informative. Would definitely recommend it!
Z. Littlejohn - Human Capital Ventures
​Very interesting. No sales jargon and easy to understand. Very useful -I would definitely recommend this course!
Y. Holder - Protean Inbound
Really enjoyed the course, very much liked the approach and pleased to have taken a day out of the office - It was WELL WORTH IT! ...Excellent! 10/10!
David N - VGS Recruitment
Lots of surprising new ideas. I can't wait to try the techniques learned!
M.Czerwinski - Phoenix Solutions 4 All
Much less “old school” than other courses - Very pleased. It will be memorable as well as useful. 
I.Boulstridge - Verify Europe
Action Packed, Lots of great ideas. I enjoyed the day & am looking forward to applying the new tips & ideas. Excellent venue too!
K. Craze – Applied Business Computers
Very good, well delivered & great content with useful new techniques to build on our existing knowledge. A very interesting and useful day.
N. Sara – Expense Reduction Analysts UK
A great refresher to my working life in sales. I now have a better understanding of how to achieve MORE and use better tactics. Relevant, the right length and very informative. Excellent!
L. Whiting - 1st Stop Recruitment
I feel confident in making calls after today! ​Everything was very clear & concise. It was really useful to learn about voice and tone and the psychology of it all, underpinning the method. I really enjoyed the day & feel very empowered and confident going forward in winning new clients for my business.
L. Hiscock – Theme Group​
​Far better than any other sales training. Exceptionally useful and lots of tools to help me improve. Has shown me where I was going wrong!
A. Hambleton - Khipu Networks
A Joy to listen to! - The techniques were spot on and kept my attention throughout. Excellent, informative and a very experienced trainer.
E. Costello - Bladez Toys 
Definitely worth it! Great to know how to get around obstacles, great tips, Very useful!
R. Collins, Shrobe Consultancy.
Great – Fantastic coverage of telephone based training.
​J. Revell- ICS Cool Energy Ltd
Well run, great content, good presentation. Very useful sections on "gatekeepers" & call introduction tactics. 10/10!
​P. Hoath - Vero Technologies Ltd
Learnt a lot. Very well explained, extremely useful, lots of good content. Very engaging. I now feel a lot more confident! 
​​L. Badham – LNS Recruitment
Very useful. Very relevant and useful, even in situations other than business calls!
​N. Casson – Energy Footprint
Great content - Mind refreshed - New tactics learned- Also impressed with the personal touches the trainer made that were delegate-industry specific. Great for amending my current habits and very relevant for my new role!
​M. Sewell - Kroll Ontrack
I look forward to putting the training into practice. I like the consultative approach I will use this all the time! I really enjoyed it.
​A. Iesse - LSI Portsmouth
​Very useful throughout. Fantastic Course – I enjoyed it! 10/10!
C. Joseph – Moore Teachers.​
Very insightful with lots of hints & tips. All sections very useful. Really beneficial course - I would highly recommend.
​J. Wills – Khipu Networks
Fun, engaging and insightful!
P. Ofori - AI Solutions
Uniquely interesting, informative and engaging.
J. Osaghae - Jotech Solutions
​Brilliant! Really informative, and has given me the confidence to now perform better on the phone.
D. Smith - CBS Recruitment
Insightful and a fresh perspective all round. A pleasure to participate in and well worth the time!
J. Martin - Fire Security Sprinkler Installations Ltd
This course would be very hard to beat! Would definitely recommend it – Thoroughly enjoyed it & learned some really great tactics.
M. Farrington - CBS Recruitment
Excellent!  very informative, useful and helpful.
S-J. Huntley - Vine Technical Services Ltd
​Very useful, I had never really thought about the psychology side of things before. Good day with lots of information learned to take & use.
H. Kendall - BCL Power
​Extremely helpful, Fresh way of learning – much better than other courses and very engaging. Learnt everything I wanted to - Josephine was brilliant!
L. Gulliver - BCL Power
The training has opened my eyes to some bad habits I didn’t realise I had! The Gatekeeper & Call Introduction sections have been extremely handy. I will definitely use the recipe for a successful sales call. Great course and perfect for its reason. Thank you!
J. Smith - Khipu Networks
I now have a very clear understanding and know what to do when someone is giving me objections and a far better understanding of what to say to Gatekeepers! - I enjoyed the course a lot.
​D. Gillbanks – DMC PLC
Well run, great content, good presentation. Very useful sections on Gatekeepers & call introduction tactics, which was my main area of interest – Great suggestions. 10/10!
​P. Hoath - Vero Technologies Ltd
I learned a lot from this course (More than I expected to!) A good day’s training, kept engaged all day. I am now more aware of the things I currently do wrong. Very useful, especially key words & techniques.
G. Cowley – Underwood Electrical Distributors 
Very useful & very well presented by experienced trainer.
​K. Ayriss – Caroline Cox HR Solutions
Tons of tips and phraseology, Very useful, My first course and great! Much better than reading! 
​T. Hewett – ABPmer.
Well Worth Attending!
​P. Maynard – Quadrant Design & Print Solutions
My first sales course – so pretty cool! A good day, insightful with new ideas and using language in a different way. Informative, very useful and also new ways to understand what NOT to do!
​H. Jethwa - Direct Corporate Design
I had never attended something like this before and I got some really good ideas and new ways of introducing our services. Really informative ways of handling the gatekeeper as this is a common issue & the art of call backs was especially helpful. Very informative and helpful to learn new ways of phrasing things. 10/10!
​J. O’Dell – Strategic Consultants International.
I have come away with a lot of ideas of how to turn negativity in to positivity. Very useful with a lot more ideas and giving me a lot better chance of getting more appointments. Really enjoyed it. 10/10!
​S. Snellaert – Recroot
Very useful and lots of aspects covered that I had not considered! Brilliant section on advanced sales techniques. Very informative. I now have more confidence in making calls to set up meetings and more confidence with language to use, and practices to avoid. 
​B. Langdon – Arrow Valves
I am now much more comfortable when tackling a difficult call. Interesting ways of using language, which I will now be more aware of. Very useful techniques on how to get through the gatekeeper and secure an appointment. Very helpful throughout.
​S. Pervez - McGinley Support Services Ltd
Useful and Engaging. Provided clarity on areas of a nature I have not been given guidance on historically.
M. Thorley - Central Fusion
Very well put together and very clear on the instructions and paths to take.
S. Spencer - Midland Materials Handling Ltd
Engaging and Enjoyable. More information that I could have hoped for! The section on gatekeepers & call introduction tactics is now "The Bible!" and I am genuinely looking forward to putting all the skills into practice! 
C Radford - Elite Graphix
A pleasant and enjoyable experience out of which I have obtained vast knowledge... and much needed information to further my sales targets and achievements. Extremely useful & helpful. 
A. Marcu - Blue Yeti
Fantastic! Can't wait to use the techniques. Josephine was also fantastic. Lots to do when I get back! - Thank you!
A Somers - Fairway Training
Packed full of useful information & key action points. I look forward to putting all of this into action. 10/10. Thank You!
S. Reid - Red Giraffe Consulting
I have been on a few training courses in the past and have found the techniques old fashioned. I found the techniques in this course much better and more tailored to clients. Very useful and I found the psychology interesting - Excited to use the training back in the office!
C Bell - ICIS Utilities
First training course but enjoyed it. Interesting that psychology plays such a big role. Easy to follow strategy and not too salesy! I feel less intimidated. Great venue, very good speaker and having no cheesy hugs or team building exercises is great! 
O. Hall - Sopra Banking Software.
There really isn’t much more the course could have done!  – I feel a lot more confident about everything!” 
J. Lawday - Fibre Technologies​​​
Lots more feedback available on request!
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