Recent Feedback & Reviews

Sales Master Classes - The Ultimate Sales Training Experience!
Recent feedback from delegates spanning all types of industry sectors, experience levels and target markets:
Hands down more relevant and clear than any other sales training I have experienced. No "Jazz Hands" or stereotypes. I would honestly recommend this course. AWESOME!
​G. Richardson - DMC Business Machines PLC
So much information! So valid to my job! I feel a lot more confident about how to sell, (both over the phone and face to face.) THANK YOU! 10/10.
​J. Jackson  - Bladez Toyz
The trainer's (Jo's) experience couldn't be faulted. The way she delivered this knowledge, and her passion with it, has ignited a desire to find a phone and practice now! The day has been fantastic! 
G. Ridoloni - Blue Yeti
Immensely helpful! Within 1 day we now feel fully equipped to handle pitches to customers. Very strategic, focused and UP to DATE learning. 
​G. Srivastava - Springworld Network
FANTASTIC! - Exactly what I needed! Fully comprehensive, both for new learners and "old hands." I now feel confident, fully armed and completely positive about something that was previously a chore and a challenge!
S.Clarke - Middleton Jeffers
Our main objectives: To learn new sales tactics to be ahead of the competition - All objectives met  - The methods to overcome default negative thinking were great. Lots of magical information to re-read and absorb.
S. Spark - Dallas Burston Polo Club
RIDICULOUSLY INFORMATIVE compared to other sales training and hits all nails on the head! - Bang in target for all the challenges you face in sales.
N.Vladimirou - Mynewsdesk
I usually always try not to make many sales calls ..but now I am looking forward to the challenge! I feel "Learned and Re-Connected."
S Bailey - Deritend Group
​For the first time in my career, I have finally attended an ENJOYABLE sales course! I would recommend this masterclass 100%
E. Bysouth - 1st Stop Recruitment
Engagng presenter - enthusiastic and knowledgeable. Included all delegates with real life and relevant anecdotes and examples. Top Marks 10/10 :) 
I. Gilmour - Propeller Studios
The best sales training programme I have ever been on!
M. Cox - Khipu Networks
​I'd never been on a sales course and was looking to gain the confidence to "cold call." My objectives were met – Josephine makes it sound easy!  - Lots of information – Excellent speaker.
Z. Kay – Art Bypass. Graphic Design​
​BRILLIANT! The training has assisted my confidence in the way I work. Great trainer, extremely engaging and comical. She kept my interest all day. So glad I came!
N. Webb – Utilize PLC​
A very stimulating course! Lived up to expectations. Excellent.
J. Belk - Dasic International Ltd
Very informative and explained extremely well. I now understand how to deal with gatekeepers, as this was my biggest issue. Very innovative and has helped me to see how to put things into practice. Fantastic!
C. Neale - Neale Accounting
​Very intriguing how slight changes in language can have such a massive difference in results! I found the course extremely informative and productive and I have increased & developed my knowledge by understanding these techniques and learned many new ways to secure appointments!
S. Allinson - Euro Digital Systems
A great insight into a very important part of any business, which is often overlooked - or done poorly. ​Very well delivered. Great teacher and facility.
L. Buck - Essex Cricket
I wanted a refresher in sales and also to learn new methods - Objective complete! - Brilliantly enlightening, Clever and thought provoking - Inspiring and definitely different. Great to NOT have any "Woo-Hoos" or High Fiving." A great day with a different approach to sales training. Awesome.
D. McArdle - Deritend Group
Lovely environment and the trainer ensures that the content is relevant to a very diverse client attendance. She is very engaging and highly credible.
C. Vaughan - Khipu Networks
Objectives definitely met! - Good coverage, great breakdown of the individual steps & handling gatekeepers. Very interesting and packed with very useful information!
J. Mundy – Chromalytic. Laboratory Gas Generator Manufacturers
​A very comprehensive, in-depth course covering customer psychology and strategies for overcoming resistance. Very well explained with plenty of real life examples. Being mostly self-taught this was extremely helpful Thanks!
C. Nicholson - Nationwide Copiers
This has given me a fresh new look at sales and an understanding the psychology of the process, using different techniques. I've come out with a fresh new look at cold calling and an ENTHUSIASM to GET STARTED!
L. Hatton - Premier Recruitment Solutions​
 I was professionally trained in sales 30 years ago. I was a bit stale and needed new insights into sales calling. A great and full-on day! - I will take away a great deal from this course!
T. Smith - Phase 4 Ltd
​Very interesting and refreshing approach to sales. Incredibly useful session on handling the Gatekeeper. Would 100% recommend to others. A very interesting and friendly experience. 10/10!
M.Ashby - Tele Adapt
Highlighted the power of language which isn’t done elsewhere. Very good, well-structured and delivered at a perfect pace. Lovely lunch & location too! 
S. Burrows - Kroll Ontrack
Loved it! Very Useful. 10/10 !
​D. James – Aelite Ltd Web Design
Very in-depth - Learnt lots! Brilliant course - Thank you very much! 
R. Nice - Spinaclean Ltd
Very useful advice. Nice venue, well run, good refreshments, excellent trainer with relevant anecdotes.
M. Neale - Neale Accounting
Very insightful and very helpful in building material for calls. Very informative and felt very engaged throughout the whole experience. Will be recommending to people.
C. Vincent - Lewcon Audio Visual
Outstanding – thank you!
 J. Dawson - MI Data Solutions Ltd
Very Informative, Great Mentor, Great Location - Job Well Done!
K.Burnell - Showcase Hire 
Very useful and much more interesting than other sales courses I have been on, with lots of scenarios I could relate to.
J.Santaro  - Klarity Vision
​AMAZING COURSE. Very well put together and incredibly informative. Would definitely recommend it!
Z. Littlejohn - Human Capital Ventures
​Very interesting. No sales jargon and easy to understand. Very useful -I would definitely recommend this course!
Y. Holder - Protean Inbound
Really enjoyed the course, very much liked the approach and pleased to have taken a day out of the office - It was WELL WORTH IT! ...Excellent! 10/10!
David N - VGS Recruitment
Lots of surprising new ideas. I can't wait to try the techniques learned!
M.Czerwinski - Phoenix Solutions 4 All
Much less “old school” than other courses - Very pleased. It will be memorable as well as useful. 
I.Boulstridge - Verify Europe
Action Packed, Lots of great ideas. I enjoyed the day & am looking forward to applying the new tips & ideas. Excellent venue too!
K. Craze – Applied Business Computers
Very good, well delivered & great content with useful new techniques to build on our existing knowledge. A very interesting and useful day.
N. Sara – Expense Reduction Analysts UK
A great refresher to my working life in sales. I now have a better understanding of how to achieve MORE and use better tactics. Relevant, the right length and very informative. Excellent!
L. Whiting - 1st Stop Recruitment
I feel confident in making calls after today! ​Everything was very clear & concise. It was really useful to learn about voice and tone and the psychology of it all, underpinning the method. I really enjoyed the day & feel very empowered and confident going forward in winning new clients for my business.
L. Hiscock – Theme Group​
​Far better than any other sales training. Exceptionally useful and lots of tools to help me improve. Has shown me where I was going wrong!
A. Hambleton - Khipu Networks
A Joy to listen to! - The techniques were spot on and kept my attention throughout. Excellent, informative and a very experienced trainer.
E. Costello - Bladez Toys 
Definitely worth it! Great to know how to get around obstacles, great tips, Very useful!
R. Collins, Shrobe Consultancy.
Great – Fantastic coverage of telephone based training.
​J. Revell- ICS Cool Energy Ltd
Well run, great content, good presentation. Very useful sections on "gatekeepers" & call introduction tactics. 10/10!
​P. Hoath - Vero Technologies Ltd
Learnt a lot. Very well explained, extremely useful, lots of good content. Very engaging. I now feel a lot more confident! 
​​L. Badham – LNS Recruitment
Very useful. Very relevant and useful, even in situations other than business calls!
​N. Casson – Energy Footprint
Great content - Mind refreshed - New tactics learned- Also impressed with the personal touches the trainer made that were delegate-industry specific. Great for amending my current habits and very relevant for my new role!
​M. Sewell - Kroll Ontrack
I look forward to putting the training into practice. I like the consultative approach I will use this all the time! I really enjoyed it.
​A. Iesse - LSI Portsmouth
​Very useful throughout. Fantastic Course – I enjoyed it! 10/10!
C. Joseph – Moore Teachers.​
Very insightful with lots of hints & tips. All sections very useful. Really beneficial course - I would highly recommend.
​J. Wills – Khipu Networks
Fun, engaging and insightful!
P. Ofori - AI Solutions
Uniquely interesting, informative and engaging.
J. Osaghae - Jotech Solutions
​Brilliant! Really informative, and has given me the confidence to now perform better on the phone.
D. Smith - CBS Recruitment
Insightful and a fresh perspective all round. A pleasure to participate in and well worth the time!
J. Martin - Fire Security Sprinkler Installations Ltd
This course would be very hard to beat! Would definitely recommend it – Thoroughly enjoyed it & learned some really great tactics.
M. Farrington - CBS Recruitment
Excellent!  very informative, useful and helpful.
S-J. Huntley - Vine Technical Services Ltd
​Very useful, I had never really thought about the psychology side of things before. Good day with lots of information learned to take & use.
H. Kendall - BCL Power
​Extremely helpful, Fresh way of learning – much better than other courses and very engaging. Learnt everything I wanted to - Josephine was brilliant!
L. Gulliver - BCL Power
The training has opened my eyes to some bad habits I didn’t realise I had! The Gatekeeper & Call Introduction sections have been extremely handy. I will definitely use the recipe for a successful sales call. Great course and perfect for its reason. Thank you!
J. Smith - Khipu Networks
I now have a very clear understanding and know what to do when someone is giving me objections and a far better understanding of what to say to Gatekeepers! - I enjoyed the course a lot.
​D. Gillbanks – DMC PLC
Well run, great content, good presentation. Very useful sections on Gatekeepers & call introduction tactics, which was my main area of interest – Great suggestions. 10/10!
​P. Hoath - Vero Technologies Ltd
I learned a lot from this course (More than I expected to!) A good day’s training, kept engaged all day. I am now more aware of the things I currently do wrong. Very useful, especially key words & techniques.
G. Cowley – Underwood Electrical Distributors 
Very useful & very well presented by experienced trainer.
​K. Ayriss – Caroline Cox HR Solutions
Tons of tips and phraseology, Very useful, My first course and great! Much better than reading! 
​T. Hewett – ABPmer.
Well Worth Attending!
​P. Maynard – Quadrant Design & Print Solutions
My first sales course – so pretty cool! A good day, insightful with new ideas and using language in a different way. Informative, very useful and also new ways to understand what NOT to do!
​H. Jethwa - Direct Corporate Design
I had never attended something like this before and I got some really good ideas and new ways of introducing our services. Really informative ways of handling the gatekeeper as this is a common issue & the art of call backs was especially helpful. Very informative and helpful to learn new ways of phrasing things. 10/10!
​J. O’Dell – Strategic Consultants International.
I have come away with a lot of ideas of how to turn negativity in to positivity. Very useful with a lot more ideas and giving me a lot better chance of getting more appointments. Really enjoyed it. 10/10!
​S. Snellaert – Recroot
Very useful and lots of aspects covered that I had not considered! Brilliant section on advanced sales techniques. Very informative. I now have more confidence in making calls to set up meetings and more confidence with language to use, and practices to avoid. 
​B. Langdon – Arrow Valves
I am now much more comfortable when tackling a difficult call. Interesting ways of using language, which I will now be more aware of. Very useful techniques on how to get through the gatekeeper and secure an appointment. Very helpful throughout.
​S. Pervez - McGinley Support Services Ltd
Useful and Engaging. Provided clarity on areas of a nature I have not been given guidance on historically.
M. Thorley - Central Fusion
Very well put together and very clear on the instructions and paths to take.
S. Spencer - Midland Materials Handling Ltd
Engaging and Enjoyable. More information that I could have hoped for! The section on gatekeepers & call introduction tactics is now "The Bible!" and I am genuinely looking forward to putting all the skills into practice! 
C Radford - Elite Graphix
A pleasant and enjoyable experience out of which I have obtained vast knowledge... and much needed information to further my sales targets and achievements. Extremely useful & helpful. 
A. Marcu - Blue Yeti
Fantastic! Can't wait to use the techniques. Josephine was also fantastic. Lots to do when I get back! - Thank you!
A Somers - Fairway Training
Packed full of useful information & key action points. I look forward to putting all of this into action. 10/10. Thank You!
S. Reid - Red Giraffe Consulting
I have been on a few training courses in the past and have found the techniques old fashioned. I found the techniques in this course much better and more tailored to clients. Very useful and I found the psychology interesting - Excited to use the training back in the office!
C Bell - ICIS Utilities
First training course but enjoyed it. Interesting that psychology plays such a big role. Easy to follow strategy and not too salesy! I feel less intimidated. Great venue, very good speaker and having no cheesy hugs or team building exercises is great! 
O. Hall - Sopra Banking Software.
There really isn’t much more the course could have done!  – I feel a lot more confident about everything!” 
J. Lawday - Fibre Technologies​​​
Lots more feedback available on request!
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